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Our Return Policy
When you purchase any product from us you are entitled to the manufacturer’s limited warranty.
If your product is not functioning properly, please contact us
as soon as possible, (but not later than 30 days from purchase). In most instances, our highly skilled Sales Support representatives can assist you in diagnosing and resolving your product problems. However, in rare instances, a product is defective. In such case, we will replace the product with an even exchange of the same item, subject to in-stock availability. Replacement items ship the same day the defective item is received and inspected by our Returns Department. Custom orders, and products designated as “all sales final”, “no returns” or similar language may not be returned.
All products returned to us must be accompanied by a valid Return Authorization (RA) number issued by us within 30 days of your original invoice date. After 30 days from purchase we can no longer issue an RA and will refer you to the manufacturer for warranty service. RA’s expire in 15 days after they are issued and cannot be extended or re-issued. All returned products must be 100% complete in original packaging and in resalable condition, with all packaging, manuals, blank warranty cards and other accessories and documentation included. A valid RA number must be written clearly and conspicuously on the outside of the packaging. Incomplete or unauthorized returns will be refused.
If you have any questions about ordering or our policies please give us a call to answer any question that you may have. Phone: 503-244-9010 or Email to customerservice@plusonemotorsports.com
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Phone: (503) 244-9010 | Fax: (503) 244-1831 Sales@PlusOneMotorSports.com |